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The claims audit — start here

Know what breaks. And what it costs.

Every Hypermodel engagement starts the same way: a free, read-only audit of a closed-claims export, against your own standards and the jurisdiction's. Two weeks later you hold a findings report with receipts — yours either way.

Book a free auditaudit@hypermodel.ai
Audit finding · WC-4370FROI late — day 9
StandardFROI due day 5 — your SLA · state clock day 7
Evidenceintake email 07/02 · FROI stamp 07/11
Exposurelate-filing penalty · state audit flag
FixFiling drafted — held for adjuster review

01The QA sample

You can't fix what no one reads.

Claims QA still works the way it did on paper: pull a handful of files, hope they're representative.

the QA sample  ·  never read again
100 claim files. Hypermodel reads all of them, daily.

3–5
files per adjuster reviewed each quarter — the industry QA sample
<5%
of the book ever gets a second set of eyes
95%
is where the missed opportunities live

THE DAILY SWEEP — every open file read against your standards; each flag opens to a file-level receipt.

The daily sweepRead-only
WC-4370FROI filed late
Day 9Receipt ready
WC-3987Paid above fee schedule
$2,140Held for review
CA-01144Demand response due
18 hAssigned

Every flag opens to a file-level receipt.

02The findings

Findings cluster. That's where the money is.

A handful of categories drives most of the cost. The audit ranks them, prices them, and hands you the order to fix them in — the top repeaters become the first automations.

Findings by category across a 1,214-claim book, first 90 days — a dot pareto ranking late filings, fee-schedule overpayments, and contact breaches; one dot equals four findings
1,214-claim bookFirst 90 days
212
FROI filed late
178
Three-point contact missed
154
No file activity > 90 days
121
Reserve no longer matches file
96
Paid above fee schedule
61
Other standards
First automation

212 identical FROI findings point to one broken workflow. Automate the check; route the exceptions.

03On the record

Every finding arrives with a receipt.

Open any flag and the receipt is already built — the standard cited, the evidence quoted, the recovery drafted. Nothing is written to your system: the audit is read-only.

Claim WC-2026-03987 drill-down: paid above fee schedule, CA Official Medical Fee Schedule cited, bill and adjuster note quoted, $2,140 appeal drafted, held for review
WC-2026-03987 — CA OMFS CPT 97110, paid $72.00/unit vs $38.50 allowable · $2,140 recoverable · appeal window 41 d · held for adjuster review.
Claim WC-2026-03987Receipt
Paid above fee schedule$2,140 recoverable
Standard
CA Official Medical Fee Schedule · CPT 97110
Evidence
$72.00/unit paid · $38.50 allowable
Recovery
Appeal drafted · window closes in 41 days
Status
Held for adjuster review
Read-only, on an export
Every finding cites its source page
NDA first · no-retention on request
The report is yours either way
Security & data handling →

04Getting started

Start with a free audit.

A closed-claims export is enough — name a slice: a line, a region, a team, a quarter.

Week 1

Audit

Runs read-only on your export.

Week 2

Findings readout

What breaks, and what it costs.

Week 3

Implement

Approval-gated automations, on your system.

Week 4

Live

Impact shows up in the board pack.

Book a free audit
Session30 minutes
BringA closed-claims export
Replyaudit@hypermodel.ai
hypermodel

Audit, automate, measure — on the claims system you already run.

Based in California

Product

Workers' CompCommercial AutoPropertyThe Claims Audit

Company

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